How does key delivery work on a store?
A store sells the product. It does not hold your keys or hand one to each buyer. That is the part delivery adds, and the path is the same on Shopify, WooCommerce and eBay.
| Step | What happens |
|---|---|
| 1. Order paid | Keysender picks up the paid order. You do not open a tab. |
| 2. Key reserved | One key is reserved from your stock pool for this order. |
| 3. Delivered | The buyer gets an email from your domain, and the key opens on an Access Page. |
| 4. Marked shipped | The order closes itself on the channel. |
| 5. Logged | The order keeps a log of what was sent and when. |
What differs between Shopify, WooCommerce and eBay?
| Question | Shopify | WooCommerce | eBay |
|---|---|---|---|
| Delivers as soon as the order is paid | Shopify: yes | WooCommerce: yes | eBay: yes |
| Order marked shipped | Shopify: yes | WooCommerce: yes | eBay: yes |
| Force Sync for missed orders | Shopify: yes | WooCommerce: yes | eBay: yes |
| Optional fraud screening | Shopify: yes | WooCommerce: yes | eBay: yes |
Fraud screening holds risky orders for your review before a key leaves. You turn it on, and each review uses 1 credit. eBay also sets its own rules for digital items, so check them for your eBay site before you list.
How do three channels share one stock?
You load the keys once and link the product to its listing on each channel. Take 100 keys for one product, linked to a Shopify product, a WooCommerce product and an eBay listing.
That is stock sync. Each integration has its own sync switch. It helps prevent overselling. Keep a weekly stock check as well. The same pool can also back your offers on key marketplaces such as G2A and Kinguin.
Does the buyer see my store or Keysender?
Your store. The email goes out from your own domain, with your template and your SMTP. The key opens on an Access Page that you can host on your domain too. Read more on the delivery page.
What does it cost?
One dispatch is 1 credit, on any channel, whatever the number of keys in the order. A credit is as low as 6¢.
| Order | Credits |
|---|---|
| A Shopify order of 1 key | 1 credit. |
| A WooCommerce order of 3 keys | 1 credit. Still one dispatch to one buyer. |
| An eBay order with a fraud review | 2 credits: 1 for the dispatch, 1 for the review. |
| 400 orders in a month, no reviews | 400 credits × $0.06 = from $24, at the lowest rate. |
Quick answers
Can Shopify deliver license keys by itself?
Shopify takes the order and the payment. Keysender adds the delivery: one key from your stock for each paid order.
Do I need a plugin or code for WooCommerce?
You connect the store from the Keysender panel with guided setup. No code.
What if an order was missed?
Force Sync pulls recent orders that were missed, and they deliver from the same stock pool.
Can I deliver files as well as codes?
Yes. Codes, licenses and files such as PDFs and images.