Find clear steps for digital product delivery, inventory sync, connected marketplaces, order fulfillment, account credit, and buyer claims.
Bought a key and need help? Start here.Create your account, add inventory and stock, and prepare fulfillment.
Connect a marketplace, ecommerce platform, or payment button to Keysender.
Tailor access pages, email and inbox templates, FAQs, and sender domains.
Review and sync orders, manage held orders, and tune fraud and risk controls.
Use the API to deliver codes from your own store or back office, and to buy from the Supply catalog.
Got your code? Keysender only delivers it. For refunds or wrong items, the seller is the best person to help.
Use a ticket when an article does not resolve the issue or a vendor workflow is blocked.
No. Keysender is the delivery platform that sends digital products on a seller's behalf. If you bought something and need a refund or help, contact the seller you purchased from first. They can resolve it fastest.
Keysender runs on credits. One dispatch is one credit, as low as 6 cents. There is no subscription, and every account starts with 20 free credits.
Keysender connects to G2A, Kinguin, Eneba, Gamivo, K4G, eBay, Allegro, Mercado Libre, Hood.de, Shopify, WooCommerce, BigCommerce, Ecwid, and PayPal. It is also available as a Shopify app.
Keysender delivers digital products automatically, in seconds, when an order is paid, and syncs one stock pool across your connected channels, which helps prevent overselling.
Contact the seller you bought from first, since they can resolve refunds and replacements fastest. Keysender delivers the product on the seller's behalf and is not the seller. You can also open a guest request from the help center.
Open the ticket status page and enter the ticket number and the email you sent it from. You see where your ticket is and can read our replies.
Set up in minutes. 20 free credits, no card.
Rather talk it through? Talk to us
