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Automating Lazada digital delivery: where it stands

Not yet. Lazada has a digital order type and a digital delivery endpoint, but Lazada's own documentation disagrees on how a code reaches the buyer, and one order field decides it. Join the waitlist and we will email you when that is settled.

Being assessedSoutheast Asia (Singapore, Malaysia, Indonesia, the Philippines, Thailand, Vietnam). Checked August 29, 2026.
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Where Lazada stands

Lazada supports digital orders: they are flagged as digital, and its Open Platform has a DeliverDigital endpoint that completes an order without a tracking number. Its own fulfilment guide names redemption codes as the example.

The open question is delivery. Lazada's guide says digital items are sent to the buyer's email or phone, but buyer contact details are masked since 1 July 2026, and the DeliverDigital endpoint accepts no code. One order field, digital_delivery_info, may carry the answer, and nobody outside Lazada has documented it.

Lazada also requires whitelisting before a shop can list digital goods, and it has not published whether third-party game and software keys are allowed. Tell us about your Lazada shop below, especially if you already sell digital goods there.

Sources

Join the Lazada waitlist. We email the waitlist when the status of a marketplace changes. Your details also tell us how many sellers want it.
Keysender uses these details only for this request. No newsletter.

You are on the waitlist

We will email you when the status of Lazada changes. Nothing else.

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One step to send

Your details are ready. Open your email app to send them to our team, or write to [email protected]. We reply by email, usually within a few business days.

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What Keysender does today

On the marketplaces it connects, Keysender delivers every paid order from one shared stock pool, reprices with a floor, and offers optional fraud screening on Pro. See the live integrations.

Other marketplaces

Erli, Shopee, Tokopedia, Driffle, Trendyol, eMAG, TikTok Shop, MMOGA, Rakuten Ichiba, Yahoo! Shopping Japan, 11st, Blibli, Gameflip, HRK Game, LootBar, Carousell, or suggest one.

Lazada questions

Can Keysender deliver Lazada digital orders today?

Not yet. Lazada supports digital orders, but its documentation disagrees on how a code reaches a buyer whose contact details are masked. Until that is settled with a real order, Keysender does not sell on Lazada.

What would help settle it?

A seller who already takes digital orders on Lazada. One real order shows whether Lazada passes the delivery details Keysender needs. If that is you, say so in the form.

Does Lazada allow game keys and gift cards?

Lazada requires whitelisting before a shop lists digital goods, and it has not published whether third-party game and software keys are allowed. Check with your Lazada account manager.