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Help CenterSet up KeysenderManaging your suppliers

Managing your suppliers

Last updated Aug 28, 2026Set up Keysender

Reading this in another language? Use your browser's built-in translate option. Button and field names stay in English on purpose, to match what you see in Keysender.

Overview

A supplier record is where a batch of codes came from: who you bought them from, and how much you have purchased in total. Recording suppliers is optional, but it is what lets Keysender attribute an inventory's unit cost, the same unit_cost field the code upload API accepts, back to where the stock was sourced.

TL;DR

  • Open People, Suppliers, then Add New.
  • Enter a Name, Email, Phone, and optional Notes.
  • The Purchased stock column tracks how much you have bought from each supplier over time.

Before you start

Recording a supplier is optional. If you are not tracking unit cost by source, you can add codes to an inventory without ever visiting this page.

Steps

  1. Open People, then Suppliers in Keysender.

    Suppliers page with a search box, an Add New button, and Name, Email, Purchased stock, and Action columns
  2. Click Add New.

  3. Enter the supplier's Name and Email.

  4. Optionally add a Phone number and any Notes, then save.

  5. Check the Purchased stock column on the Suppliers list to see the running total bought from each one.

Confirm it works

The new supplier appears in the list, and its Purchased stock total increases as you attribute code uploads to it.

Troubleshooting

Symptom Cause Action
Purchased stock stays at 0 for a supplier Codes were uploaded to an inventory without being attributed to this supplier Attribute the upload to the supplier when adding codes; the total only reflects what was linked
The same supplier was added twice No duplicate check runs on Name or Email Use Search Suppliers to check for an existing match before adding a new one
A supplier's Email or Phone looks wrong after editing The edit did not save, or the wrong record was opened Reopen the record from Action and confirm the Name matches before re-entering the details

If it still is not working

Submit a claim so Keysender Support can review it.

Frequently asked questions

Do I need to add suppliers to use Keysender?

No. Recording suppliers is optional. You can add codes to an inventory without ever visiting the Suppliers page.

What does the Purchased stock column track?

A running total of how much stock you have attributed to that supplier over time, based on the code uploads you link to it.

What information does a supplier record hold?

A Name, Email, optional Phone number, and Notes. There is no required field beyond a name and email.

Related articles

Adding credits to your accountUnderstanding your dashboardConnecting your products to a connected channelAdding digital products to inventory
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