KeysenderhomeSupport help center home
IntegrationsPricingDemoSubmit a ticketTicket statusLog inStart free
KeysenderSupport home

The Keysender help center. Setup, connected channels, orders, and delivery, for digital product vendors.

Product

  • Integrations
  • Pricing
  • Demo
  • API

Resources

  • Help Center
  • Submit a ticket
  • Ticket status
  • Request an integration
  • Request Supply access
  • Insights
  • Refer & earn
  • Contact sales

Legal

  • Privacy Policy
  • Terms & Conditions
  • Violation Report

Bought from a seller?

Keysender is the delivery platform, not the seller. If your order has not arrived or is not as described, contact the seller directly. They can help fastest.

Get help with your order →
© 2026 Keysender. Made in the USA.
Keysender is the delivery system, not the seller.
Back
Help CenterConnected channelsJoining the Keysender AI beta: rules and feedback

Joining the Keysender AI beta: rules and feedback

Last updated Oct 28, 2026Connected channels

Reading this in another language? Use your browser's built-in translate option. Button and field names stay in English on purpose, to match what you see in Keysender.

Overview

The Keysender MCP lets Claude or ChatGPT look at your Keysender account. It is a beta, open to every Keysender user. To join, email us, we grant access, and you tell us what works and what does not. This page has the rules of the beta and how to send feedback.

TL;DR

  • Email [email protected] with the subject "Join the Keysender AI beta".
  • The beta is read only, covers your last 90 days, and keeps buyer details and codes in your panel.
  • We would love your feedback, big or small.

Steps

To join:

  1. Email [email protected] with the subject Join the Keysender AI beta.
  2. We reply to grant access and send the setup guide.
  3. Follow the guide for Claude or ChatGPT.

Without access, the sign-in shows a "Limited beta" page. Nothing is wrong. Send the email above and we will open it for you.

The beta rules

  • Read only for now. The assistant looks at your account and does not change anything, so nothing can be changed by mistake.
  • It sees your last 90 days. For older orders and messages, open them in your panel.
  • Buyer details and codes stay in your Keysender panel. The assistant gives you the transaction or customer id with a direct link instead. This keeps your buyers' data safe.
  • Very long lists are shortened for chat. The panel has filters and export for the full list.
  • Daily limits keep the service fast for everyone. Your own work is never slowed down by someone else's busy chat.
  • This is a beta. Things may change, and access may pause while we improve it. If it pauses, nothing in your account is touched.
  • We review usage logs to improve the beta and keep accounts safe.
  • You can disconnect any time. In Claude, open Customize, then Connectors, then Keysender, and select Disconnect. In ChatGPT, open Plugins, find Keysender, and select Disconnect. More in Limits, read only, and troubleshooting.

What we ask of you

Any and all feedback helps: what worked, what did not, risks you notice, and ideas. Short notes are welcome.

To help us follow what happened, please include:

  • What you asked. Paste the question.
  • What you expected.
  • What happened.
  • Roughly when.
  • Which assistant you used, Claude or ChatGPT.

Showing us is even better. Send a screenshot, or a short screen recording with Birdie (install it, record, and paste the share link), Loom, or your phone.

Where to send feedback

Reply to your beta email, or write to [email protected] with "Keysender AI beta feedback" in the subject.

Need more access?

If the beta does not cover what you need, tell us the process you are trying to run and the business case at [email protected]. We will look at it.

Coming next

Making changes from the assistant, such as adding stock or resending an order, is coming next. It will always ask you to confirm first. There is no date yet.

Next steps

  • Connect Claude to Keysender
  • Connect ChatGPT to Keysender
  • What to ask Keysender in Claude or ChatGPT

Troubleshooting

Symptom Action
The sign-in shows a "Limited beta" page You do not have access yet. Email [email protected] with the subject "Join the Keysender AI beta" and we will open it.
The assistant cannot change anything That is expected. The beta is read only, which keeps your account safe.
The assistant does not show a buyer's details or codes They stay in your Keysender panel. Open the link the assistant gives you.
Access stopped working Access may pause while we improve the beta. Nothing in your account was changed. Email us if it stays paused.

If it still is not working

Submit a claim so Keysender Support can review it.

Frequently asked questions

How do I join the Keysender AI beta?

Email [email protected] with the subject "Join the Keysender AI beta". We reply to grant access and send the setup guide.

What can the assistant see in the beta?

Your last 90 days, read only. Buyer details and codes stay in your Keysender panel, and the assistant gives you the transaction or customer id with a direct link instead. This keeps your buyers' data safe.

How do I send feedback?

Reply to your beta email, or write to [email protected] with "Keysender AI beta feedback" in the subject. Include what you asked, what you expected, what happened, roughly when, and which assistant you used.

Was this article helpful?

Related articles

Integrating ShopifyIntegrating eBayIntegrating WooCommerceIntegrating Allegro
Back to Help Center
If this still is not workingSubmit a Ticket