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Help CenterConnected channelsConnecting an AI assistant with MCP

Connecting an AI assistant with MCP

Last updated Oct 28, 2026Connected channels

Reading this in another language? Use your browser's built-in translate option. Button and field names stay in English on purpose, to match what you see in Keysender.

Overview

Connect Claude or ChatGPT to your Keysender account, then ask about your orders, stock, and credits in plain words. You sign in on Keysender's own page and choose Read only, so the assistant looks but never changes anything. The connector is free, and the assistant only ever reaches your account.

TL;DR

  • The connector address is https://mcp.keysender.com/mcp.
  • It launches as Read only. Making changes from the assistant is coming next, and anything that spends credit, deletes, or sends to a buyer will ask you first.
  • Pick your guide below.

The Keysender MCP is in beta, open to every Keysender user. To join, email [email protected] with the subject "Join the Keysender AI beta". We reply with access and this guide. See the Keysender AI beta: rules and feedback.

The Keysender MCP launches as Read only: the assistant can look at your account but cannot change anything. Read and act is coming soon.

Steps

  1. What Keysender can do in Claude and ChatGPT: what it is, what it shows, and what it never does.
  2. Connect Claude to Keysender: step by step for claude.ai and the desktop app.
  3. Connect ChatGPT to Keysender: step by step for ChatGPT on the web.
  4. What to ask Keysender in Claude or ChatGPT: questions to copy.
  5. Using read-only access, limits and fixes for the Keysender MCP: what it shows, limits, disconnecting, and fixes.

Troubleshooting

Symptom Action
The Keysender sign-in page shows invalid_client Remove the Keysender connector in your assistant and add it again. Leave the client ID and secret empty.
The assistant does not show codes or buyer details For security, codes stay in Keysender. See them in your panel. Buyer details stay in your panel. The assistant gives you a link to the page.
A tool says a limit was reached Nothing was changed. Wait a minute and try again, or try again later if you reached the daily limit. For very long lists, use the filters and export in your panel. If your work needs more, email [email protected] with your business case and the process you're trying to run, and we'll look at it. Ideas to improve the assistant are welcome there too.

More fixes are in Limits, read only, and troubleshooting.

Related

  • Keysender AI beta: rules and feedback

If it still is not working

Submit a claim so Keysender Support can review it.

Frequently asked questions

What do I need before connecting the MCP connector?

A Keysender vendor account and an assistant that lets you add a custom connector, such as Claude or ChatGPT. You add the address https://mcp.keysender.com/mcp and sign in on Keysender's own page. No API key and no install are needed.

Can the assistant change things in my account?

Not yet. The connector launches as Read only, so the assistant only looks. Making changes, like adding stock or resending an order, is coming next. Anything that spends credit, deletes or sends to a buyer will ask you to confirm first.

Does the assistant show my codes or my buyers' details?

No. For security, codes stay in Keysender, and buyer details stay in your panel, which keeps your buyers' data safe. The assistant gives you counts, the transaction id and customer id, and a direct link to the page in your panel.

How far back can the assistant look?

The last 90 days of orders, held orders, customers, messages and logs. For older ones, open them in the panel.

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